FAQs (Suppliers)Frequently Asked Questions on FarmClust
Currently, FarmClust is a web app and cannot be downloaded on your phone. However, you can add it to your home screen in few simple steps to access it from your phone . Learn how
You will need to sign up and set up your payment account with Stripe
Creating a store and listing your products on FarmClust is Free. There are no listing fees or monthly charges. You only pay a commission fee of 15% + A$0.75 when you make a sale through the platform. • GST may apply on eligible products
It's easy to set up a produce store on FarmClust. Create a FarmClust account (if you don’t already have one), Set up and connect your Stripe payment account as you go through the sign up process.
You will need your business ABN/ACN and two or more government recognised document that shows you are duely registered, approved and compliant to sell your food produce/product to the public
For health and safety, accountability and traceability reasons, it is important that food producers on FarmClust are duely registered with the government and authorised to carry on their business online just as it applies offline.
FarmClust provides a marketplace for Primary food producers and processors to sell primary food products directly to consumers. Major food categories on FarmClust include:
FarmClust also provides a platform to connect farmers and food producers with allied service providers needed to make their farming and sales operation smoother. Such services include: ...
Stripe payment gateway manages all payment transactions on FarmClust. When your items are sold, payment from your sales (less applicable charges) are deposited directly to your bank account when your customer confirms that they have received their order.
Stripe’s easy-to-use and secure payment system enables you to accept payment and refund customers when required on FarmClust. Stripe is PCI compliant and more secure in preventing credit card data theft.
FarmClust makes it easy for you to determine your sales coverage area based on the distance from your current location. You can have your customers pick up from you, have it delivered yourself or use an eligible third party businesses of your choice...
There are no targets or lock-in contracts. Sellers only need to sign up, list their products, manage their accounts credibly and build their brand reputation through our platform. A seller can close his or her account at any time.
Networking, cooperative buying and social sharing of products, store, stories and buying invitation on popular social media platforms via pictures, videos and articles. FarmClust also runs paid ad campaigns for maximum visibility.
FarmClust website is pretty easy to use. You can explore any of our user centred options to get comfortable selling on FarmClust...