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Refunds

Why was my money refunded into my wallet instead of my payment card?
Written by FarmClust Support
Updated 10 months ago

When you buy from multiple producers on FarmClust, Stripe payment gateway receives your payment and distribute as appropriate to each supplier. This makes it difficult for each supplier to refund directly into your payment card. 

To Bridge this gap, refunds from your supplier goes into your wallet. From there you can either shop with it or request a withdrawal. 

When you request a withdrawal, the requested amount will be deposited directly into your bank account using the details you have provided.

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